January 17, 2017

Civilian Marksmanship Program▸General▸

Miss Johnson,

I would like to acknowledge some people of your staff that have impressed me with their helpfulness, follow through and professionalism. I have had the pleasure to interact with Melissa Smith, Jessica Lipstraw, and Define Scott over the past couple weeks.  All three went above and beyond my expectations.  Their timely responses and patience was most refreshing. The follow through and speed in which I received my purchase was also very impressive.  I congratulate you and your staff on having such a successful focus on customer service especially in a day and age where it seems to be lacking everywhere.  Please pass along a hearty

“Well Done”

Respectfully,