Customer Comments/Feedback

Please tell us what you think about our web site, programs or services. If you provide us with your contact information, we will be able to reach you in case we have any questions.  Please feel free to submit your letters and comments to us at [email protected] or contact us online.

The CMP receives many emails and letters each day from our customers saying how much they appreciate what the CMP does. See below to view some of these.

Folks,

When I decided at this late date to purchase a M1 Garand, sight unseen, I expected a beat up, picked over relic that would have to be rebuilt from scratch. I was pleasantly surprised when I received my 1944 Springfield special field model this week.  Except for some pitting on the gas tube, it looks like it was just manufactured, perhaps even better. The walnut grain was beautiful.As specified, the barrel was new, but the butt plate and some other parts appeared new. The remainder were rephosphated and looked good as new. I have not had the opportunity to fire it, but with the obvious quality workmanship, I expect no problem. I hate to fire it because it is quite beautiful.

I was also pleased that I received a wartime Springfield model. That was unexpected.

Thank all at CMP who work on this program for a job well done.

Regards

 

 

Ronald M. (Former Ordnance Officer),

I received the CMP Special Field Grade (30-06) M1 Grand I ordered at noon on February 22, 2017 via FedEx. This was a pleasant surprise, and unexpected, as I had sent my order forms in the standard delivery mail February 13th.  A ten day turnaround!   I had expected a wait of three to four weeks at least.  Kudos to the CMP receiving, sales, and shipping departments.

An even greater surprise was the condition of this Springfield Armory #362XXXX serial receiver, NO PITTING ABOVE THE WOOD LINE, and a later issue SA bolt.  The new wood, barrel, and refinishing reflected the care given to revitalizing this classic American rifle by the CMP Staff.

I was first introduced to the M1 Grand as a 17 year old Army recruit at Fort Ord, CA in February of 1959, where I learned to shoot, clean, and carry this piece of weapon history with confidence until I was issued an M14 in 1961 in Berlin, Germany.  The M14 never quite replaced the venerable M1 Grand.  Thank you for providing the unparalleled opportunity for me to enjoy handling and firing the M1 again after 58 years.

Respectfully,

 

Dean T.,

My M-1 Garand came today and I think it is beautiful, way more than I expected. I can hardly wait to start shooting when it finally quits snowing.

Thanks,

 

 

Scott Johnson,

Just want to drop a letter of thanks, to your fine organization. I put an order in for a field grade m1 with a sticky for a Springfield, and was waiting patiently for it(I missed out on the m1 carbine)I received an e-mail from Melissa saying it would be on back order for an undetermined amount of time, but offered a service grade instead. I  thought these were sold out a while back, but I jumped at the chance and like a week later I get the call  from Fedex that my rifle will arrive today!! I SNUCK OUT OF WORK AS MY WIFE TOLD ME SHE SIGNED FOR IT, anyways it’s a super nice Springfield that I’m very happy with. Thanks for the excellent customer service, and what seems like some very welcomed personal attention.

Yours truly

 

Neil A.,